Thursday, February 08, 2007

Comcast Fined $12,281.84 For Not Answering The Phone Quickly Enough

Montgomery Country, MD has fined Comcast $12,281.84 for not meeting the standards set by their franchise agreement. The agreement stated that Comcast would provide a level of customer service that they did not meet, and were fined accordingly. Specifically, they failed to answer the phone quickly enough.

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